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Jacksonville Named Top-Ranked Digital City Government

The City of Jacksonville was recognized by e.Republic’s Center for Digital Government and Digital Communities Program in their 12th annual Digital Cities Survey. Jacksonville was ranked 10th nationwide in cities with a population of 250,000 or more.

“Technology is a critical component of effective public service,” said Mayor Alvin Brown. “It is so important that we continue to be innovative and expand our reach to articulate useful information and deploy quality services. This recognition is testament to the dedication of the city’s Information Technologies Division and it is a sign that Jacksonville is on the move, that we are competitive and that we are making an even bigger name on the national stage.”

The Center for Digital Government’s survey focused on how cities achieved their goals and objectives and increased efficiency despite tight fiscal constraints in the current economy. Jacksonville’s Information Technologies Division supports more than 8,000 city employees at 200 locations, with 6,200 computers, 10,500 radios, 2,300 miles of fiber optic cable and 300 systems. The Division saved $3.2 million for fiscal year 2013 by streamlining operations, renegotiating existing contracts and exploring new partnerships and privatizing opportunities.

Jacksonville will be honored at a special awards ceremony concurrent with the National League of Cities annual conference in Boston on Nov. 30.

2012 Digital Cities Survey Winners


250,000 or more population:

  • 1st Louisville Metro        Government, Ky.
  • 2nd City of Riverside,        Calif.
  • 3rd City of Boston,        Mass.
  • 4th City of Seattle,        Wash.
  • 5th City of Aurora,        Colo.
  • 6th City of Corpus        Christi, Texas
  • 7th City of Henderson,        Nev.
  • 7th City of Charlotte,        N.C.
  • 8th City of        Sacramento, Calif.
  • 9th City of Fort        Worth, Texas
  • 9th City of Long        Beach, Calif.
  • 10th City of        Jacksonville, Fla.
  • 10th City of Fresno,        Calif.



125,000 – 249,999 population:

  • 1st Salt Lake City,        Utah
  • 2nd City of Cape        Coral, Fla.
  • 3rd City of Winston‐Salem, N.C.
  • 4th City of Chula        Vista, Calif.
  • 5th City of Olathe,        Kan.
  • 6th City of Augusta,        Ga.
  • 7th City of Des        Moines, Iowa
  • 8th City of        Alexandria, Va.
  • 8th City of Irving,        Texas
  • 8th City of Modesto,        Calif.
  • 9th City of Lakewood,        Colo.
  • 10th City of        Chesapeake, Va.
75,000 – 124,999 population:

  • 1st City of Ann Arbor,        Mich.
  • 2nd City of Roanoke,        Va.
  • 3rd City of Arvada,        Colo.
  • 4th City of West Palm        Beach, Fla.
  • 5th City of Lynchburg,        Va.
  • 5th City of Pueblo,        Colo.
  • 6th City of        Westminster, Colo.
  • 7th City of High        Point, N.C.
  • 8th City of Avondale,        Ariz.
  • 9th City of Thornton,        Colo.
  • 10th City of        Richardson, Texas


30,000 – 74,999 population:

  • 1st Town of Marana,        Ariz.
  • 2d City of Wauwatosa,        Wis.
  • 3rd City of North        Port, Fla.
  • 4th City of Danville,        Va.
  • 5th Village of        Schaumburg, Ill.
  • 6th City of Shawnee,        Kan.
  • 7th Carson City, Nev.
  • 8th City of Marietta,        Ga.
  • 9th City of Eden        Prairie, Minn.
  • 10th Town of        Manchester, Conn.


Background: The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government. The Center is a division of e.Republic, a national publishing, events and research company focused on smart media for public sector innovation. For more information, visit

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